Privacy Policy
Last updated: October 2024
1. Information We Collect
At ProShot Studio, we collect information to provide you with the best possible photography and retouching services. The types of information we collect include:
- Personal Information: Name, email address, phone number, and business details when you contact us or request our services.
- Project Information: Details about your photography needs, product specifications, and project requirements.
- Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.
- Communication Data: Records of our correspondence, including emails, phone calls, and consultation notes.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- Providing professional photography and retouching services
- Communicating about your projects and delivering quotes
- Processing payments and managing billing
- Improving our services and customer experience
- Sending project updates and important notifications
- Complying with legal obligations and business requirements
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist in delivering our services (cloud storage, payment processing, etc.)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
- With Your Consent: Any other sharing will be done only with your explicit permission
4. Data Security
We implement robust security measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure cloud storage with access controls
- Regular security audits and updates
- Employee training on data protection practices
- Limited access to personal information on a need-to-know basis
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser, but disabling certain cookies may affect website functionality.
6. Data Retention
We retain your personal information only as long as necessary for:
- Providing our services and maintaining our business relationship
- Complying with legal, tax, and accounting requirements
- Resolving disputes and enforcing our agreements
Typically, we retain client data for 7 years after project completion, unless a longer retention period is required by law or you request earlier deletion.
7. Your Rights
You have several rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain types of data processing
- Restriction: Request limitation of data processing in certain circumstances
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last updated" date at the top of this policy
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 (555) 123-4567
- Address: ProShot Studio, 123 Photography Ave, Creative District, NY 10001
- Business Hours: Monday-Friday, 9AM-6PM EST
We are committed to addressing your privacy concerns promptly and transparently.